Why is AliExpress New User Coupon Not Working?

Many new users of AliExpress have reported issues with their coupons not working. This has caused frustration and confusion for those who were excited to take advantage of the discounts offered by the popular online marketplace.

While AliExpress offers a variety of coupons to new users, it appears that some are experiencing difficulties in redeeming them.

Some users have reported that their coupon codes are not being recognized by the website, while others have found that the discount is not being applied to their order total.AliExpress new user coupon not working

This has led to speculation about whether the coupons are legitimate or if there is a technical issue with the website.

Despite these concerns, it is important to note that AliExpress has a reputation for offering legitimate discounts and coupons to its users.

Understanding AliExpress New User Coupon

AliExpress is an online shopping platform that offers a wide range of products at affordable prices. It also offers a new user coupon that can be used by first-time users to get discounts on their first purchase.

However, some users have reported that they are facing issues while using this coupon. In this section, we will discuss how the AliExpress new user coupon works and what could be the reasons for it not working.

How does the AliExpress New User Coupon work?

The AliExpress new user coupon is a discount coupon that is offered to users who are shopping on the platform for the first time. The coupon can be used to get a discount on the total order value.

The value of the coupon varies depending on the promotion that is currently running on the platform. The coupon is usually valid for a limited time period and can only be used once per user.

To use the coupon, users need to follow the following steps:

  1. Create an account on AliExpress
  2. Find the product that they want to purchase
  3. Add the product to the cart
  4. Go to the checkout page
  5. Enter the coupon code in the designated field
  6. Click on the apply button

If the coupon is valid, the discount will be applied to the total order value.

Why is the AliExpress New User Coupon not working?

There could be several reasons why the AliExpress new user coupon is not working. Some of the common reasons are:

  1. The coupon has expired: The coupon is usually valid for a limited time period. If the coupon has expired, it will not work.
  2. The coupon has already been used: The coupon can only be used once per user. If the user has already used the coupon, it will not work.
  3. The coupon is not valid for the product: Some coupons are only valid for specific products or categories. If the user is trying to use the coupon for a product that is not eligible, it will not work.
  4. The coupon code is incorrect: If the user enters the wrong coupon code, it will not work.

In conclusion, the AliExpress new user coupon is a great way for first-time users to get discounts on their first purchase.

However, users need to ensure that they are following the correct steps and that the coupon is valid for the product they want to purchase.

If the coupon is not working, users should check if it has expired, has already been used, is not valid for the product, or if the coupon code is incorrect.

Common Issues with AliExpress New User Coupons

AliExpress offers new users a coupon as an incentive to join their platform. However, some users have reported issues with the coupon not working.

This section will discuss some common issues that users may encounter when trying to use their AliExpress new user coupon.

#1. Technical Glitches

One common issue that users may encounter when trying to use their AliExpress new user coupon is technical glitches.

This can include issues with the AliExpress app or website, such as pages not loading or the coupon code not being applied correctly.

If you are experiencing technical glitches, try clearing your browser cache or updating the AliExpress app to the latest version.

#2. Eligibility Issues

Another common issue that users may encounter when trying to use their AliExpress new user coupon is eligibility issues. In order to use the coupon, you must be a new user who has never made a purchase on AliExpress before.

If you have previously made a purchase, you will not be eligible for the new user coupon.

Additionally, some coupons may only be valid for certain products or categories, so be sure to check the terms and conditions before trying to use the coupon.

#3. Expired Coupons

Expired coupons are another common issue that users may encounter when trying to use their AliExpress new user coupon.

Coupons typically have an expiration date, so be sure to check the date before trying to use the coupon. If the coupon has expired, it will not be valid and you will not be able to use it.

#4. Incorrect Application

Finally, some users may encounter issues with the coupon not being applied correctly. This can include issues with the coupon code not being entered correctly or the coupon not being applied to the correct product or category.

If you are experiencing issues with the coupon not being applied correctly, double-check the coupon code and make sure that you are applying it to the correct product or category.

Overall, there are several common issues that users may encounter when trying to use their AliExpress new user coupon.

By understanding these issues and taking steps to address them, users can ensure that they are able to take advantage of the coupon and enjoy the benefits of shopping on AliExpress.

Solutions to AliExpress Coupon Code Not Working

Checking Eligibility

Before trying to apply a new user coupon on AliExpress, it is important to ensure that the user is eligible for the coupon. The eligibility criteria for the coupon can be found in the terms and conditions of the coupon.

Some common eligibility criteria include a minimum order value, a maximum discount limit, and a limited time period for the coupon to be used.

To check eligibility, the user can go to the “My Coupons” section of their AliExpress account and click on the coupon they want to use. This will display the terms and conditions of the coupon, which will indicate whether the user is eligible or not.

Verifying Coupon Validity

If the user is eligible for the coupon, the next step is to verify that the coupon is valid. Coupons can expire or become invalid for various reasons, such as being used by another user or being limited to a certain number of uses.

To verify coupon validity, the user can check the expiration date of the coupon and ensure that it has not passed.

Additionally, the user can check the terms and conditions of the coupon to ensure that it has not been used by another user or has not reached its maximum usage limit.

Ensuring Correct Application

If the user is eligible for the coupon and the coupon is valid, the next step is to ensure that it is being applied correctly.

Some common reasons why a coupon may not work include applying it to an ineligible item or not meeting the minimum order value requirement.

To ensure correct application, the user can check the terms and conditions of the coupon to ensure that it can be applied to the item they want to purchase.

Additionally, the user can check the order value to ensure that it meets the minimum requirement for the coupon.

In conclusion, by following these troubleshooting steps, users can identify and resolve issues with AliExpress new user coupons not working.

Contacting AliExpress Customer Support

If the new user coupon is not working on AliExpress, users can contact customer support to resolve the issue. There are two ways to contact AliExpress customer support: via email and through live chat.

Via Email

To contact AliExpress customer support via email, users can follow these steps:

  1. Go to the AliExpress website and log in to your account.
  2. Click on “My Orders” and select the order with the issue.
  3. Click on “Contact Seller” and select “Chat Now”.
  4. If the seller does not respond within 24 hours, click on “Contact AliExpress” and select “Email AliExpress”.
  5. Fill out the form with the necessary information and submit it.

AliExpress customer support will respond to the email within 24-48 hours. Users should provide as much detail as possible about the issue and attach any relevant screenshots or order information.

Through Live Chat

To contact AliExpress customer support through live chat, users can follow these steps:

  1. Go to the AliExpress website and log in to your account.
  2. Click on “Help” at the top of the page.
  3. Click on “Contact Us” and select “Chat Now”.
  4. Enter the necessary information and click on “Start Chat”.

Users should provide as much detail as possible about the issue during the chat. AliExpress customer support will assist the user in resolving the issue.

In summary, users can contact AliExpress customer support via email or through live chat to resolve any issues with the new user coupon not working.

Conclusion

In conclusion, AliExpress’s new user coupon not working can be frustrating for customers who are looking to save money on their purchases.

However, there are several potential reasons why the coupon may not be working, including expiration dates, minimum order requirements, and restrictions on certain items or sellers.

Customers should carefully read the terms and conditions of the coupon before attempting to use it, and should also double-check that their order meets all of the requirements.

If the coupon still does not work, they can contact AliExpress customer service for assistance.

It is important to note that while some customers may experience issues with the new user coupon, many others have successfully used it to save money on their purchases.

AliExpress continues to offer a variety of promotions and discounts to its customers, and users should take advantage of these opportunities whenever possible.

Overall, while the new user coupon may not work for everyone, it is still a valuable tool for those who are looking to save money on their AliExpress purchases.

By following the guidelines and requirements, customers can successfully use the coupon and enjoy significant savings.

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